Plans, prices and limits
Compare the Pro, Business and Enterprise plans — seats, broadcast allowance, which features each includes — and how the 7-day free trial and yearly billing work.
Plans
| Pro | Business | Enterprise | |
|---|---|---|---|
| Price (monthly) | $9.99 / month | $24.99 / month | Custom |
| Team | 1 admin + 3 agents | 2 admins + 5 agents | Custom |
| Contacts | Unlimited | Unlimited | Unlimited |
| Broadcast messages / month | 15,000 | 50,000 | Custom |
| Shared inbox, contacts, pipelines, mobile app | ✓ | ✓ | ✓ |
| Templates (incl. carousel), broadcasts with scheduling, retargeting and click tracking | ✓ | ✓ | ✓ |
| AI replies with your own knowledge | ✓ | ✓ | ✓ |
| Automations and visual flows | ✓ | ✓ | ✓ |
| Working hours, auto-close, satisfaction survey, two-step login | ✓ | ✓ | ✓ |
| API keys and webhooks | 1 webhook | 5 webhooks | Unlimited |
| Saved audiences | 10 | 50 | Unlimited |
| Retry failed broadcast messages | — | ✓ | ✓ |
| Hide customer numbers from agents | — | ✓ | ✓ |
| Team visibility by tag | — | ✓ | ✓ |
| Require two-step login for the whole team | — | ✓ | ✓ |
| API campaigns and “API request” steps in flows | — | ✓ | ✓ |
| AI agent tools | — | ✓ | ✓ |
| Store & payments (Shopify, WooCommerce, Razorpay, PayU) | — | ✓ | ✓ |
| HubSpot integration | — | ✓ | ✓ |
| Priority support | — | ✓ | ✓ |
| Dedicated onboarding and SLA | — | — | ✓ |
A feature that isn’t on your plan shows a small Business badge with a lock. Click See plans next to it to upgrade.
Moving to a smaller plan never breaks what you built. Something you set up while you had it — a store connection, an AI tool, a flow with an API request step — keeps working. You just can’t switch on or add new ones until you upgrade again.
Prices on this page may change — Settings → Billing & plan always shows your current prices.
Yearly billing costs the same as 10 months — 2 months free. Switch between Monthly and Yearly above the plans.
What the limits count
- Admin seats include the owner.
- Broadcast messages / month counts template messages sent by broadcasts, list automations and sequences from the 1st of each calendar month. Inbox replies don’t count. See How broadcasts are delivered.
- Your usage is shown at the top of Billing & plan and in Reports → Plan usage.
Vatli’s plan is separate from Meta’s charges for WhatsApp messages. Meta bills template messages to the payment method in your WhatsApp Business Account. See WhatsApp pricing.
Free trial
New workspaces start with a 7-day free trial with every Business feature — no card needed. Billing shows how many trial days are left. When it ends, choose Pro or Business to keep going; anything you set up during the trial keeps working on either plan.