Upgrade, renew or change your plan
Choose a plan and pay securely by card, see what happens when a trial or subscription ends, and how to restore access.
Who can do this: Owner and Admin (the "Billing" permission)Plan: All plans
Upgrade or change plan
- Go to Settings → Billing & plan.
- Choose Monthly or Yearly (2 months free).
- Click Choose Pro or Choose Business. For Enterprise, click Contact sales.
- You’re taken to a secure Stripe checkout. Enter your card details there — Vatli never sees your card number.
- After payment you return to Vatli and see Payment received — thank you! The new plan applies straight away.
Your current plan
The Current plan card shows:
- Plan name and status (Active, Trialing, Past due, Canceled)
- Activated on, Current period started and Renewal due
- Seats and allowances used
Enterprise and other manually invoiced plans show Manual payment under Renewal due.
When access is paused
If the trial ends, a payment fails or the subscription is canceled, the workspace shows one of these screens:
| Screen | What to do |
|---|---|
| Your free trial has ended | Choose a plan to continue. |
| Your payment is past due | Renew your plan to restore full access. |
| Your subscription was canceled | Reactivate a plan to get back into your workspace. |
Your contacts, conversations and settings are kept. Choosing a plan restores access.
Need more seats or a bigger broadcast allowance than Business? Contact sales about Enterprise.