Find your way around Vatli — Vatli Help | Ixoric

Find your way around Vatli

The sidebar, the search-or-jump menu (⌘K / Ctrl K), notifications, message sounds and dark mode.

Updated 8 Oct 2026

Who can do this: Everyone in the workspacePlan: All plans

The sidebar

The left sidebar groups everything into four areas:

GroupPages
—Dashboard, Inbox (with an unread badge)
CRMContacts, Pipelines
CampaignsBroadcasts, Ad attribution
AutomationAutomations (rules), Flows (button chatbots), AI Agents (AI replies)
ConnectIntegrations (HubSpot, Google Sheets)

Settings sits at the bottom. Your name, role (Owner, Admin, Agent or Viewer) and sign-out are in the profile menu at the bottom left.

Not sure whether you need an Automation, a Flow or an AI Agent? Automations react to an event with fixed steps, Flows are menus customers tap through, and AI Agents write free-text answers from your knowledge base. See Automations vs Flows vs AI Agents.

Search or jump to anything (⌘K)

Press ⌘ K on Mac or Ctrl K on Windows, or click Search or jump to… at the top.

The command menu lists every page with a one-line hint, plus shortcuts to create things.
The command menu lists every page with a one-line hint, plus shortcuts to create things.
  1. Start typing a page, setting or action — for example templates, api or new broadcast.
  2. Use ↑ ↓ to move and Enter to open.
  3. Press Esc to close.

The Create group opens New broadcast and New automation directly. The Settings group jumps to any settings section.

The top bar

  • Speaker icon — turns the new-message sound on or off for this browser.
  • Bell — your notifications, such as a teammate mentioning you in an internal note. The badge shows how many are unread.
  • Sun / moon — switches between light and dark mode. Choose an accent colour in Settings → Appearance.

Settings at a glance

Settings is split into Account (just you) and Workspace (everyone):

  • Account: Your profile, Login & security, Appearance.
  • Workspace: WhatsApp, Templates, Quick replies, Fields & tags, Deals & currency, Team members, Billing & plan, API keys, Webhooks, AI connections.

Agents and Viewers see fewer workspace sections — what each role can open is set in Roles and permissions.