Chatbot Flows

Build button-driven WhatsApp chatbots — menus, FAQs, lead capture and handoff to an agent.

3 guides

Build flows

Build your first chatbot flow Create a button-driven WhatsApp chatbot from a ready template or from scratch, connect the nodes on the canvas and activate it.
Flow node types and WhatsApp limits Reference for all 10 flow nodes — messages, buttons, lists, media, input capture, conditions, tags, handoff and end — with WhatsApp's character limits.

Run and monitor

Flow runs, unexpected replies and timeouts See every time a flow ran, what each customer chose, and what the flow does when someone types instead of tapping or goes quiet.