AI Agents & Website Widget
Set up the AI assistant, its knowledge base, auto-replies, testing, and the website chat widget.
7 guidesSet up
- Set up the AI assistant Describe your business, switch on AI drafts and auto-reply, set the reply cap and choose where hand-offs go. Fully managed — no API key needed.
- Add a knowledge base for the AI Give the assistant your FAQs, policies and product details so it can answer instead of handing off.
- Test the AI in the Playground Chat with your AI agent as if you were a customer — using your real prompt and knowledge base — without sending anything on WhatsApp.
- Give the AI tools to look things up Let the AI assistant call your own system — check an order, a booking or stock — and answer the customer with the real result.